Effective Date: February 23, 2026

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At SANDU FOODS , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.sandufoods.com/ (the "Site"), place orders for dehydrated foods, or interact with our services. By using the Site, you consent to these practices.

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Information We Collect

We collect the following types of information:

- **Personal Information**: Name, email address (e.g., kumarasinghepc@gmail.com), phone number (e.g., +94710600078), shipping/billing address, and payment details when you place an order or contact us.
- **Usage Data**: IP address, browser type, pages visited, time spent on the Site, and device information via cookies and analytics tools.
- **Order Details**: Product preferences (e.g., dehydrated fruits or veggies), order history, and transaction records.

We do not collect sensitive information like health data unless voluntarily provided (e.g., dietary preferences for custom orders).

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How We Use Your Information

We use your data to:

- Process and fulfill orders for dehydrated foods.
- Communicate via email or phone about orders, updates, or promotions.
- Improve the Site, analyze trends, and personalize your experience.
- Prevent fraud, comply with laws, and send marketing (with opt-out options).
- Respond to inquiries sent to kumarasinghepc@gmail.com or +94710600078.

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 Cookies and Tracking

The Site uses cookies for functionality, analytics (e.g., Google Analytics), and ads. You can manage preferences via your browser settings. For details, see our [Cookie Policy](#) (add if separate).

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 Sharing Your Information

We share data only as needed:

- With shipping providers (e.g., for delivery).
- Payment processors (e.g., Stripe, PayPal) under strict security.
- Legal authorities if required by law.
- Service providers (e.g., hosting, email tools) bound by confidentiality.

We do not sell your data to third parties.

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Data Security

We use HTTPS, encryption, firewalls, and secure servers to protect your information. However, no system is 100% secure—we cannot guarantee absolute protection.

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Your Rights and Choices

Depending on your location (e.g., GDPR for EU users):

- Access, correct, or delete your data.
- Opt out of marketing emails (click "unsubscribe").
- Withdraw consent or object to processing.
- Request data portability.

Email kumarasinghepc@gmail.com or call +94710600078 to exercise rights. We respond within 30 days.

 

Children's Privacy

The Site is not for children under 13. We do not knowingly collect their data.

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International Transfers

Data may be processed in Sri Lanka or other countries with adequate protections.

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Changes to This Policy

We may update this policy. Check the effective date above; continued use means acceptance.

 

Contact Us

Questions? Reach us at:

- Email: kumarasinghepc@gmail.com
- Phone: +94710600078
- Address: SANDU FOODS, 87,Kotiyahena,Walpita, Horana, Sri Lanka (for inquiries)